Delete Your Account

How the deletion process works

1. Click Request Account Deletion above.
2. Tell us which Tikizia Games product you use, such as Conoche.
3. Provide the email address associated with your account and, if applicable, your username or display name.
4. We may contact you to verify that you own the account before processing the deletion.
5. After verification, we will process the deletion of the account and its associated personal data.

What will be deleted?

Depending on the Tikizia Games product and the features you used, account deletion may include deletion of:

• Your Tikizia Games user account
• Email address associated with the account
• Username or display name
• Profile information
• Profile photo or avatar associated with the account
• Player connections associated with the account
• Invite and connection information
• Game progress associated with the account
• Game answers and responses associated with the account
• Account-specific game history
• Other personal data associated with the account

Information that may be retained

Limited information may be retained when reasonably necessary or required for legal, accounting, security, fraud-prevention or dispute-resolution purposes.

For example, records related to purchases or financial transactions may need to be retained for the period required by applicable law.

Limited copies of deleted information may also remain temporarily in secure backups until those backups are replaced through normal backup and disaster-recovery processes.

Information retained for these purposes will not be used to continue providing the deleted account as an active user account.

Processing time

We aim to process verified account deletion requests as quickly as reasonably possible.

Most verified requests are intended to be completed within 30 days. If additional time is required because of legal, security or technical requirements, we will communicate that where appropriate.

Subscriptions and Google Play purchases

If you have an active subscription, manage or cancel it through your Google Play account.

Google Play may retain its own purchase or transaction records according to Google's policies and legal obligations.

Delete your account from the app

Tikizia Games products that allow users to create an account will provide a discoverable account deletion option within the app or a direct path from the app to the account deletion process.

The external request option on this page remains available even if you no longer have the app installed.

Privacy

More information about how Tikizia Games handles personal information is available in our Privacy Policy.

Read the Tikizia Games Privacy Policy

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